We opened our store in 2006 in a quaint little town of Geneva, IL. We have sold online previously through ebay auctions and an ebay store. We have a lot of fun bringing smiles and laughs to our customers faces.
We sell a lot of new and classic toys and other fun items. We do stock about 30% (changing from time to time depending on what we find) of new old stock items. These items have either been unused in warehouses for years or old store stock of stores that have closed and the merchandise was never sold.
We are always on the lookout for such finds so feel free to contact us. We cannot guarantee that we are always buying, but we would love to have the oppurtunity to see what kind of items have been left behind in bulk.
If you are in the Geneva, IL area, come check us out! There are many items that are not on the website due to lack of time. Geneva is a great historic town settled in the 1830's. There are lots of festivals and other shops that make this a fun community.
We are happy that you have chosen to come to us for your gift needs and hope that you will continue to be a satisfied & happy customer for a long time to come.
Our contact information follows
By email: info@misterkitschy.com
By standard mail:
Mister Kitschy
313 W State St.
Geneva, IL 60134
By phone:
(630) 232-9257 (between 11 a.m. and 6 p.m. central time)
info@misterkitschy.com
Shipping Information:
Items will ship usually within 7 days of receipt of payment. Items may be delayed due to holidays. Items placed on Sunday and Monday will not be received until the following Tuesday.
Orders will be shipped either by USPS, UPS, or Fedex. We will determine the best method for shipping. We try to keep our shipping as close to actual shipping, but do have a small handling fee for shipping supplies and materials which will allow us to pack your purchases properly making sure that they remain in the same condition that they were shipped to you in.
Refund, Returns and Cancellation Policies:
If you decide to cancel an order for any reason, please call or email within 24 hrs of making order.
If an item is damaged or non-working, an even exchange will be issued. Please keep packing materials, item in original packaging, and any packing slip in case the item is requested to be returned.
Refunds will be accepted within 10 days of receipt of purchase. (to be determined by tracking) Items must be in original condition, packaging, and unopened to qualify for refund. Please let us know that you will be returning an item. Sorry shipping and handling fees are not refundable and buyer must pay for the return shipping of an item.
If you have any other questions or concerns, please contact us.
Frequently Asked Questions:
What methods of payments do you accept?
We accept Paypal, Visa, Mastercard, Discover, and money orders.
Can I place my order another way than online?
Yes, you may either place your order by phone or send your order in through the mail. If odering by phone, please have all information ready.
If ordering by mail, please add items to cart as you would through an online order, proceed to checkout when done, print total page, cancel order and send it to: Mister Kitschy
313 W State St
Geneva, IL 60134
Where do you ship to?
We ship Worldwide. International orders, APO addresses, and Hawaii and Alaska will require additional postage. Please contact us prior to order to find out shipping on your purchase.
Can I return an item?
Please read return policy above.
My package was damaged by the shipper what can I do?
We cannot be responsible for lost or damaged items by shipper. We will insure orders over $50. If your order is below $50 and you would like to have it insured, please include $1.50 to your order. Any tracking and insurance numbers will be forwarded to the buyer. And buyer must make any and all claims to the Shipper.
My order was not correct, what can I do?
Though we try our best to fulfill orders correctly, we may from time to time make a mistake. Please know that it is not intentional. We will return at our cost the wrong item and send you the correct item. Please contact us right away by phine or email to let us know.
I have information on items I am looking to sell. Who should I contact?
Please send an email to info@misterkitschy.com
or call us with item specifics. We may not purchase any or all items, but will pay for shipping of the item(s) if we do.